We believe in transparency. This page explains how our services work, what we do and do not provide, and what clients can expect when working with us. It is designed to protect both you and us by setting clear boundaries and expectations.

Policies

Our Role and Scope of Services

T.M. Crownbridge Advisory Group provides advisory, preparatory, drafting, and coordination support across legal, commercial, operational, and creative matters. We are not a regulated law firm and do not provide legal representation, advocacy, or reserved legal activities.

We do not act on your behalf before courts, tribunals, authorities, or counterparties unless working alongside an appropriately authorised professional.

McKenzie Friend–Type Support

Where McKenzie Friend–type support is offered, it is strictly non-advocacy. We do not address the court, examine witnesses, or act as advocates. Permission for any in-court support rests entirely with the court.

Client Responsibilities

Clients are responsible for:

• providing accurate and complete information;

• meeting deadlines;

• reviewing drafts carefully;

• submitting documents themselves unless otherwise agreed.

Accuracy, Reliance, and Liability Limits

We take reasonable care to provide clear, structured, and professional advisory support. However, the outcome of any matter depends on factors outside our control, including the actions of third parties, courts, tribunals, authorities, counter-parties, and the accuracy of information provided to us.

You remain responsible for:

• ensuring that all information and documents you provide are complete, accurate, and truthful;

• making final decisions in relation to your matter;

• submitting documents, forms, and correspondence unless acting through an authorised representative.

Our services are advisory and preparatory in nature. Any guidance, commentary, or documentation we provide is intended to support your decision-making and preparation, not to replace independent legal advice or representation.

To the extent permitted by law, our total liability in connection with any service is limited to the amount paid for that specific service. We are not responsible for indirect, consequential, or incidental losses, including loss of opportunity, loss of income, or reputational damage.

Nothing in this policy limits or excludes liability where it would be unlawful to do so.

Complaints

If you are dissatisfied, please contact us with a clear description of your concern. We will review the matter fairly and respond within a reasonable time-frame.

Governing Law

These policies are governed by the laws of England and Wales.